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Contact

Contact the ServerDesk team through the right route first

ServerDesk is a live SaaS product for teams managing real servers. Use the contact routes below so technical, billing, sales, privacy, and security requests land with the right owner quickly.

Last updated: 16 June 2026

Within 1 business day

Technical support

Use for connection failures, Explorer or terminal issues, Robbie questions, and general product help.

support@serverdesk.dev

Within 1 business day

Billing and invoices

Use for plan changes, invoice questions, payment failures, checkout issues, and billing portal access.

billing@serverdesk.dev

Within 1 business day

Sales and migration help

Use for team plans, agency questions, migration planning, and Codeanywhere replacement discussions.

sales@serverdesk.dev

Acknowledgement within 24 hours

Security disclosures

Use for vulnerability reports, security questions, or time-sensitive operational disclosures.

security@serverdesk.dev

Within 2 business days

Privacy and GDPR

Use for data access, correction, deletion, export, or GDPR-related privacy requests.

privacy@serverdesk.dev

What to include in your message

Account email, affected route, and the outcome you need.
For technical issues: the connection name, server type, exact error, and what you already tried.
For urgent billing or security issues: mark the subject clearly and include any invoice, renewal, or incident timing details.

Keep evaluating

Use the right contact path, then keep pricing and documentation close.

The public site should make trust easy to verify: visible support routes, clear documentation, readable pricing, and a direct path into the product when you want to test it yourself.