Account and Security
Security basics for live server work
Follow practical security habits when using ServerDesk against production or client infrastructure.
Access and environment safety
Use the smallest account permissions that still let you do the job. Validate the host, root path, and current environment before you edit files or run terminal commands.
Secret handling
Never paste API keys, database passwords, or SSH keys into shared notes, bug reports, or AI prompts. Treat `.env` files and secrets as high-sensitivity material even during support work.
Change discipline
Keep edits small, log what changed, and know how to roll back before you make a higher-risk production change.
Need something else?
Move back into the searchable Help Centre, open the Support Hub, or use the public bug report and feature request routes if this article does not cover your workflow.